Pub Casino Terms and Conditions

Welcome to Pub Casino. These Terms and Conditions govern your use of our website and services, and by registering an account with us, you agree to be bound by them in full. We are operated by L&L Europe Ltd, a company established in Malta under company number C53706, with our registered office at Northfields App 7, Vjal Indipendenza, Mosta MST9026, Malta. We operate under the L&L Europe brand alongside our sister brands, and we take a single customer view across the group. Please read this document carefully before you use our services, and if anything is unclear, our support team is always available to help.

Our Licensing and Regulation

We hold a licence from the Malta Gaming Authority under number MGA/B2C/211/2011, and we also hold a remote casino licence from the British Gambling Commission under number 38758 for customers resident in Great Britain (also referenced as UKGC number 35758). Our Random Number Generator systems are independently audited by eCOGRA and iTech Labs, and we publish the RTP for every game on our platform. These Terms are governed by the laws of England, and the English courts have non-exclusive jurisdiction over any dispute. Bets placed with us are valid under the laws of Malta and/or the United Kingdom, depending on your place of residence.

Dispute Resolution

If you are unable to resolve a complaint with us directly, we are a member of eCOGRA as our Alternative Dispute Resolution body. Rulings are binding on disputes below £10,000 and non-binding above that amount. We acknowledge complaints within 24 hours, and complaints must be raised within six months of the incident. We aim to respond within eight weeks (or ten days for customers not covered by our UK licence). You can reach our complaints team at complaints@Pub Casino.co.uk. This document is our Terms & Conditions version 2.1, dated 02.04.2026, and our Bonus Terms are version 1.8, dated 18.01.2026.

Eligibility and Account Registration

To register at Pub Casino, you must be at least 18 years old, or the legal age of consent in your jurisdiction if higher. We serve players primarily resident in the United Kingdom under our UKGC licence, while players resident outside the UK are served under our MGA licence and are offered a different welcome bonus. We prohibit the use of IP or geolocation masking, VPNs and proxy servers, both at registration and during play. When you use our pub casino login, you confirm that the information you provide is accurate and that you are the rightful owner of the account.

Restricted Territories

Residents of a number of countries may not register, deposit or use our services, including Afghanistan, Australia, Austria, Belgium, Canada, France, Germany, Italy, the Netherlands, Poland, Spain, Switzerland, the United States and several others listed in full on our website. Customers resident in Denmark and Turkey may not play pooled jackpot games and will not be paid a jackpot if the block fails, though Danish customers may still play and win local jackpots.

Deposits and Withdrawals

At Pub Casino, we accept deposits via Visa Debit, Mastercard Debit, PayPal, Trustly, Pay by Bank, Skrill, Apple Pay, Paysafecard and Bank Transfer. Most methods are instant, while bank transfers take one to three business days. UK customers may not use credit cards, and payment methods belonging to third parties are strictly prohibited. The minimum deposit is £5 to £10 depending on the method, and the maximum is generally £5,000 per transaction, shown on our deposit page. Every transaction on our online casino platform is protected by 128-bit SSL encryption.

Our minimum withdrawal is £5, and we do not charge a withdrawal fee, though your payment provider may. If you request a withdrawal without any gameplay, we charge a cost-reflecting processing fee of 5% of the withdrawn amount. Withdrawals must be made using the same method used to deposit, and any new method must be verified first. Pub casino withdrawal time varies by method: PayPal and Trustly up to 24 hours, debit cards one to three business days, and bank transfer three to five business days. According to our own internal pub casino withdrawal reviews, most requests are processed within 24 hours once identity verification is complete. Verification documents are required once a single transaction reaches £700, or total transactions reach £1,400, and further checks may apply for high-risk methods or under our AML procedures.

Welcome Offer and Bonuses

We run two welcome offers in parallel, split by residence. UK players can claim our pub casino sign up offer of 50 Cash Spins on Octobeer Fortunes, available since 19 January 2026. To qualify, you must deposit and wager at least £10; spins are worth £0.20 each, winnings are paid as cash with no wagering requirement, and there is no maximum cash out. Spins expire within 48 hours, and the offer must be activated before you deposit, either at checkout or from our bonuses page. Skrill deposits are excluded from this pub casino welcome offer. Players outside the UK can instead claim a 100% bonus up to £100, activated from the personal bonus section in My Account before completing their deposit.

We do not currently issue a pub casino bonus code for our welcome offers, as they are activated directly through your account. A second set of terms applies broadly: minimum deposit £10, wagering 35x the bonus, maximum bet £5 per spin or hand, and validity of 30 days from registration. Since 19 January 2026, all bonuses for UK players carry 10x wagering on the bonus received, replacing our earlier 40x default. We limit bonus offers to one per person, family, address, household, card number, email address or IP address. Cash funds are always played first, and the bonus must be cancelled before any winnings can be withdrawn.

Ongoing Promotions and Cashback

We do not offer a tiered loyalty or VIP scheme. Instead, our pub casino bonuses come through a rotating promotional calendar featuring weekly cashback, prize-pool tournaments, free spins on new releases and seasonal offers tied to major UK sporting moments. Our cashback service pays out in cash with no wagering requirement, becoming available 24 hours after your first completed deposit, provided all deposits have been lost and no withdrawal is pending. If you prefer not to receive bonuses, you can deselect the bonus option in your profile, and our cashback service will still apply.

Games and Sports Betting

Our online casino features more than 3,000 games in total, including over 1,000 slots from providers such as NetEnt, Pragmatic Play, Play'n GO, Microgaming, Big Time Gaming and many more. We also offer a live casino powered by Evolution, featuring Live Roulette, Live Blackjack, Baccarad and game shows including Crazy Time. Pub casino sports betting is available on the same account, covering football, basketball, tennis, horse racing and dozens of other markets with live betting options. Please note that bonuses are not available within our sportsbook or live casino, and transferring funds into either area before wagering is complete will forfeit the bonus and its winnings.

Customer Support

Our UK-based support team is available 24 hours a day, every day of the year, via LiveChat, email and phone on +44 1223 931493. For account recovery, contact service@Pub Casino.co.uk, and for complaints, use complaints@Pub Casino.co.uk. Whether you have a question about a pub casino promo code, a pending withdrawal, or you simply want more information before you sign up, we are here to assist you at every stage of your journey with us.

Changes to These Terms

We may amend these Terms and Conditions from time to time to reflect regulatory changes or improvements to our services. Any updates will be published on this page, and your continued use of Pub Casino.co.uk after changes take effect constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed of your rights and obligations as our customer.